Shipping policy

RavenRabbit LLC Shipping Policy

Thank you for choosing RavenRabbit LLC for your indigenous-inspired products and services. We are dedicated to ensuring your orders are delivered safely and promptly. Please review our shipping policy for important information regarding the shipping of your purchases.

1. Shipping Locations:
- We offer both domestic and international shipping to serve our customers worldwide. Shipping costs will be calculated at checkout based on your location.

2. Order Processing:
- Orders are typically processed within 2-3 business days of receipt. We aim to dispatch your order as quickly as possible. However, being a single woman owned business orders can take longer. Jackie will reach out if a delay is expected. 

3. Shipping Methods:
- We provide various shipping methods, including standard shipping and expedited options. The available methods may vary based on your location and the item. If it is a custom order, expedited shipping is not an option. 

4. Shipping Times:
- Shipping times may vary depending on your location and the chosen shipping method. Estimated delivery times will be provided during the checkout process.

5. Tracking Your Order:
- Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your shipment.

6. Shipping Costs:
- Shipping costs are determined by factors such as the shipping method, destination, and the weight and size of the items in your order. Shipping costs will be clearly displayed during the checkout process.

7. Customs and Import Duties:
- For international orders, please be aware that customs and import duties may be applicable in your country. These fees are the responsibility of the customer and are not included in the purchase price.

8. Lost or Damaged Shipments:
- In the event that your order is lost or arrives damaged, please contact RavenRabbit within 14 days of receiving your order. We will work to resolve the issue promptly.

9. Returns Due to Incorrect Address:
- It is essential to provide accurate shipping information when placing your order. RavenRabbit LLC is not responsible for orders that are sent to an incorrect or outdated address. Please double-check your address before completing your purchase.

10. Consultation and Coaching Services:
- For personalized coaching and consultation services, please schedule an appointment through our website or with Jackie directly. These services do not involve shipping and will be arranged as per the scheduled appointments.

11. Updates to Policies:
- RavenRabbit LLC reserves the right to update or modify this shipping policy as needed. Please check this page for the latest information.

By placing an order with RavenRabbit LLC, you agree to adhere to the terms outlined in this shipping policy. We appreciate your trust in us and look forward to serving you with our commitment to a spiritual, indigenous, holistic approach to life, healing, and happiness.

If you have any questions or require further assistance regarding your order or our shipping policy, please feel free to reach out to our customer support team.